![]() The sky is the limit when it comes to where we can go and what we can do. With this company, I'm able to go from being a representative to a lead, a supervisor. Spectrum's not just a job, it's a career. Spectrum Customer Service Representatives have plenty of opportunities for career advancement and growth. We like to work hard, but we also like to have fun and I feel that that makes us work harder and makes us better employees. We all come from different walks of life and we all have our different cultures. Whether it's answering a question about a customer's bill or assisting them with issues on their internet, phone or cable, we here at Spectrum strive to find the perfect solution for our customers.Īndy works at one of Spectrum's many Customer Service Call Centers, which bring thousands of jobs to the communities we serve. There are different customer service rules here at Spectrum. Being able to help out that many people in so many different ways leaves you feeling fulfilled and satisfied.Ĭustomer Service Representatives help troubleshoot service issues and handle billing inquiries for Spectrum customers. Every day, you have different sets of customers. Meet Andy: Customer Service Representative My name is Andy Martinez and I'm a customer service representative for Spectrum. ![]() Spectrum presents: A Day in the Life: Customer Service RepresentativeĪndrew M.: My job is to listen and provide solutions for any technical issues that my customers might have.
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